Many years ago, I read a short story by legendary Sci-Fi author Arthur C. Clarke called “The 9 Billion Names of God.” The story revolved around an order of Tibetan monks, who had determined that there were 9 Billion possible variations on how to write the name of God and, that once this task had [...]

Whilst everyone is full of excitement around the New Year and making predictions for 2010 I’d like to take time and ponder the DMA National Client Email Marketing Report (free for DMA members) that came out late in 2009.

The Daily Telegraph runs a Business Club feature every Tuesday, in a which a company presents a problem that they are currently grappling with, and a panel of experts then provides their recommendations on what steps should be taken to resolve the problem in question. The week before last’s edition was a particularly interesting one [...]

Welcome to the November 2009 issue of Infobox. As autumn has well and truly arrived, kick back, warm your hands in the glow of your PC, sip from a mug of hot chocolate and read about the latest news and views from the world of email marketing. This month, Infobox features articles on whether or [...]

Here’s the third installment of the Legal & Best Practice Hub on Metrics and their meaning. What we’re hoping is to gain your feedback and comments. This week we’re looking at Internal Monitoring and more of the metrics that feature in this area:
1. Conversion rate
Definition: Clicks on a particular link within the email divided by [...]

A recent Return Path study shows that email sender reputation, and not content, is the major factor in whether marketing emails reach the inbox – 83% of the time, sender reputation is the cause of filtering.
That being the case, e-marketers are increasingly having to recognise the principal factors that affect sender reputation, and one of [...]

With market conditions changing so frequently it can be difficult to keep abreast of what is happening. During my time with the DMA I have signed up to a number of blogs and e-newsletters; most days my inbox is teeming with updates and useful information.
Working in a research function my eye is naturally drawn to [...]

One factor which is often overlooked with regards to email deliverability is the health of a sending domain name. The actual 'from' domain plays a very important job when it comes to getting your emails delivered to your subscriber's inbox.
Apart from the (very important) basics, such as the power of brand recognition, there are many [...]