Tweet{lang: ‘en-GB’}The Email Marketing Council’s Legal Data & Best Practice (LD&BP) hub has been reviewing the current email marketing best practices document over the past few months, and the publication of a revised version is imminent. One of the things that the review process has identified is a need for more detailed guidance in certain [...]

Tweet{lang: ‘en-GB’}Deliverability remains one of the most discussed challenges in the field of email marketing, so I think it rightly deserves its place as the most written about and talked about area of the business for beginners and experts alike. As inboxes evolve and their sophistication continues to increase, new approaches to email marketing programmes [...]

Tweet{lang: ‘en-GB’}One of the contentions that surround email marketing at the moment is the issue of when you retire an email address. Leading up to Christmas, when the heat is on, ambitious sales targets tempt even cautious marketers to push out the boat and send to everyone. If an email list is causing deliverability issues, [...]

Tweet{lang: ‘en-GB’}I grew up reading Dr. Seuss books and my favourite story happens to be “How the Grinch Stole Christmas.” I’m not a huge fan of the Christmas season, and I suppose that part of me secretly sympathizes with the Grinch’s refusal to make merry. There’s something about the irreverence of his all-consuming glee as [...]

Tweet{lang: ‘en-GB’}The term spam trap gets used a lot in email marketing especially when talking about deliverability. They are difficult to spot, changing all the time and can seriously damage the reputation of the sender. Most large ISP’s and spam filtering companies use spam traps and the consequence of landing in the various traps differs. [...]

Tweet{lang: ‘en-GB’}Driving home last night, I saw a dead badger on the roadside, and I started ruminating on similarities between dead badgers and email marketing programs ! Not so much from the perspective of being a bit flat, somewhat run down, or showing the first signs of decay ( although all of those are potentially [...]

Tweet{lang: ‘en-GB’}There’s no doubt there is a change afoot in the email marketing industry. Despite  all the best practice mantras (“must segment more”, “this year we won’t look like spammers”)  it is becoming plainly clear there is a divide growing between those who have stuck to their New Year resolutions and those who have not. [...]

Tweet{lang: ‘en-GB’}Previously, I wrote an article about the number of different ways that common domain names get mis-spelt. In the case of “Hotmail”, I stopped counting once we got into three figures ! It was a tongue in cheek article, although it did have a serious point to make about the importance of list hygiene. [...]